FAQ
Q: What is the suction power of the Powercleany?
A: The Powercleany has a two-stage suction power. It operates at 80 W for the first stage and 180 W for the second stage.
Q: How does the blower function work?
A: The blower function is activated by removing the dust container and attaching blower nozzles to the rear end of the product. The user manual provided describes which nozzles are suitable for the blower function.
Q: How long can I use the Powercleany on a single charge?
A: Depending on the intensity of use, the Powercleany's battery can last up to 1 hour of operating time.
Q: How long does it take to fully charge the Powercleany?
A: To fully charge the Powercleany, it takes approx. 1 hour. The charging status can be identified on the provided charging cable. If the indicator light is red, the charging process is not yet complete. Once the light turns green, the charging process is finished.
Q: How loud is the Powercleany during operation?
A: Compared to other products on the market, our Powercleany operates relatively quietly, with a noise level below 60 dB.
Q: How much space does the Powercleany take up for storage?
A: The Powercleany is very compact and can be stored almost anywhere. It fits perfectly in a handbag or the glove compartment of a car.
Q: How often do I need to clean or replace the reusable filter?
A: The filter is quite durable and can be easily cleaned underwater or simply blown clean with the blower function. However, for long-term use of the device, we recommend always having replacement filters on hand.
Q: Can the Powercleany be used outdoors or in a car?
A: Yes, it is perfect for on-the-go use as the Powercleany operates wirelessly and is easy to handle. It can even be charged in the car through various interfaces such as USB or cigarette lighters.
Q: Can I return the product if I don't like it?
A: Yes. We offer a customer-friendly 30-day money-back guarantee. The product can be returned to us easily within 30 days of the purchase date without giving any reasons. It is important, however, that there are no damages or signs of use on the product. Additionally, there should be no dirt or debris in the dustbin.
Q: Can I track my shipment after ordering?
A: Yes, you will receive a tracking number automatically within the next 24 hours after placing your order. With this, you can track the status of your order at any time. If you still have any questions about the status of your shipment, you can always contact us at powercleany@gmail.com.